Shipping
Shipping & Delivery
Want to check your order status? Tracking information and order details were sent to your email. If you have any questions, feel free to contact us at support@vivaia.com
Shipping Time
The following section outlines the estimated shipping time for your order. Please note that the delivery timeline may be adjusted during checkout.
Shipping Destination
North America
Location
Standard Shipping Time
Expedited Shipping
Canada
7-12 Days
2-5 Business DaysFee: $29.99
Mexico
7-17 Days
Unavailable
United States
7-12 Days
2-5 Business DaysFee: $29.99
South America
Location
Standard Shipping Time
Expedited Shipping
Brazil
15-25 Days
Unavailable
Colombia
18-25 Days
2-9 Business DaysFee: $26.69
Europe
Location
Standard Shipping Time
Expedited Shipping
Austria
10-15 Days
Unavailable
Belgium
8-13 Days
5-9 Business DaysFee: $33.73
Bulgaria
10-15 Days
Unavailable
Croatia
10-15 Days
5-9 Business DaysFee: $34.84
Czech Republic
10-15 Days
5-9 Business DaysFee: $33.73
Denmark
10-15 Days
5-9 Business DaysFee: $34.84
Estonia
10-15 Days
5-9 Business DaysFee: $34.54
Finland
10-15 Days
5-9 Business DaysFee: $34.96
France
8-13 Days
5-9 Business DaysFee: $33.43
Germany/Deutschland
8-13 Days
5-7 Business DaysFee: $33.16
Greece/Ελλάδα
10-15 Days
5-9 Business DaysFee: $34.54
Hungary/Magyarország
10-15 Days
Unavailable
Ireland
10-15 Days
5-9 Business DaysFee: $34.27
Italy
8-13 Days
5-9 Business DaysFee: $34.00
Latvia
10-15 Days
5-9 Business DaysFee: $33.73
Lithuania
10-15 Days
5-9 Business DaysFee: $33.73
Luxembourg
10-15 Days
5-9 Business DaysFee: $32.59
Malta
10-15 Days
5-9 Business DaysFee: $32.89
Netherlands
8-13 Days
5-9 Business DaysFee: $33.73
Norway
7-12 Days
2-6 Business DaysFee: $27.86
Poland
8-13 Days
5-9 Business DaysFee: $34.27
Portugal
10-15 Days
Unavailable
Romania
10-15 Days
5-9 Business DaysFee: $33.73
Slovakia
10-15 Days
Unavailable
Slovenia
10-15 Days
5-9 Business DaysFee: $34.00
Spain
8-13 Days
5-9 Business DaysFee: $33.73
Sweden
10-15 Days
5-9 Business DaysFee: $34.84
Switzerland/Schweiz
7-12 Days
2-6 Business DaysFee: $27.86
United Kingdom
5-8 Days
Unavailable
Asia
Location
Standard Shipping Time
Expedited Shipping
Bahrain/البحرين
10-15 Days
Unavailable
Cambodia
7-15 Days
2-9 Business DaysFee: $26.69
China
1-4 Days
Unavailable
Hongkong, China
1-2 Days
Unavailable
Indonesia
7-12 Days
Unavailable
Israel/יִשְׂרָאֵל
10-15 Days
Unavailable
Japan
3-7 Days
2-6 Business DaysFee: $29.99
Jordan/الأردن
10-15 Days
Unavailable
Kazakhstan
7-15 Days
2-9 Business DaysFee: $26.69
Kuwait/الكويت
5-7 Days
Unavailable
Macau China
1-2 Days
Unavailable
Malaysia
5-10 Days
2-4 Business DaysFee: $26.69
Oman/عمان
15-20 Days
Unavailable
Philippines
4-10 Days
2-6 Business DaysFee: $29.96
Qatar/قطر
7-9 Days
Unavailable
Saudi Arabia/السعودية
5-10 Days
Unavailable
Singapore
3-8 Days
2-4 Business DaysFee: $29.54
South Korea
Unavailable
2-5 Business DaysFee: $29.45
Taiwan China
5-10 Days
2-5 Business DaysFee: $28.19
Thailand/ประเทศไทย
4-10 Days
2-6 Business DaysFee: $29.00
United Arab Emirates/الإمارات
5-10 Days
Unavailable
Vietnam
7-12 Days
Unavailable
Oceania
Location
Standard Shipping Time
Expedited Shipping
Australia
5-10 Days
2-6 Business DaysFee: $30.61
New Zealand
7-12 Days
2-6 Business DaysFee: $30.61
Africa
Location
Standard Shipping Time
Expedited Shipping
South Africa
18-25 Days
2-9 Business DaysFee: $26.69
Attention
- -For items that are currently in stock, please keep in mind that warehouse processing may take 1-3 days, which may impact delivery times.
Customs Duties
- -Please note that shipments will be delivered without any duty or tax paid.
- -As per local regulations, all import (customs) duties and/or taxes must be settled by the purchaser.
- -Please note that taxes are more likely to apply to an order that has been shipped via expedited shipping.
Restrictions
Our carriers cannot guarantee safe delivery to certain addresses, please be sure to provide your address and specific details such as street/building number, name, phone number, email, etc.
Shipping Limitations
- -Please use caution when providing a PO BOX/APO/FPO/DPO address, as it may result in lost packages and unexpected delays in shipping.
- -For specific regions such as Hawaii, Alaska, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands, the U.S. Virgin Islands, and similar islands and territories, delivery times may be extended. If you want to receive your items faster, please contact customer service to inquire about expedited shipping options, which may require additional shipping costs.
Attention
- -Please note that expedited shipping does not support delivery to a PO BOX/APO/FPO/DPO address. Shipping times may be slower for remote locations and additional fees may apply.
- -Depending on local postal delivery conditions, you may need to collect your package from your local post office.
Failed Delivery
- -The company is not responsible for failed delivery due to customer negligence, including but not limited to incorrect delivery information, such as order address/contact number/recipient name.
- -If you find that your order information is incorrect, please contact support@vivaia.com as soon as possible before shipment to provide your order number and correct information.
Additional Information
- -Unforeseen delays or slight delays in providing tracking details may occur, we appreciate your patience and understanding. Ensuring your order is delivered as soon as possible is our top priority.
- -Shipping times do not include order processing. Please check the Order Details page for more information on your order.
- -During peak shopping seasons, unexpected delays may occur during shipping. Thank you for your understanding.
